Robotic Process Automation (RPA)

Machine Learning 101 – How Machine Learning is Impacting Businesses

Posted: 08/02/2019 - 08:47
How machine learning can impact, excel and innovate your business.
Artificial intelligence (AI) and Robotic Process Automation (RPA) are popular buzzwords today, yet the practical applications for and approaches to these concepts are often less understood and (in many cases) may still be on the horizon.  However, there is a technology-driven differentiator within this overarching category that has been in use across a number of industries for some time.  Machine learning is the means by which a program analyzes a number of data sources and, by using algorithms, “learns” from that analysis to predict likely scenarios or future end-state resul

BPOs Can Make Robots Even Smarter with Content IQ Skills

Posted: 04/29/2019 - 02:07
Business process outsourcing (BPO) organizations are in a unique position to move clients into the digital age and address the ever-changing demands of their industry. BPOs implement a mix of technologies to improve processes and provide unimagined ways to enhance the work environment, customer interactions and the way they do business. 
 

Women in Global Sourcing: Clare Horn

Posted: 03/29/2019 - 06:28
Tell us about your career path. How did you get into this field? Was it purposeful or by accident? 
 
I have been part of the Virtual Operations team as Process Excellence Lead since 2016, prior to which my career had followed an admittedly unusual path from its beginnings in applied physics, via operational excellence consulting.    
 

The Ghosts that Haunt Digital Transformation

Posted: 03/13/2019 - 03:11
Organizations are increasingly focused on “digital transformation.” They want to redefine business models, create new ways of engaging with customers and drive significant gains in operational efficiency. To achieve these aims, leaders seek to leverage capabilities that include intelligent automation, data analytics, cloud deployment and Agile methodologies.
 

What’s Ahead for 2019: Doing More With Intelligent Technology

Posted: 02/19/2019 - 00:27
Intelligent technologies are changing the supply chain game everywhere. The simple fact is that intelligent technology is what often separates the leaders from the followers in today’s digital economy. Technologies like the Internet of Things (IoT), machine learning and predictive analytics help organizations derive greater value from their most valuable corporate asset: their data. Here are some specific thoughts.  
 
IoT, Machine Learning and Data Analytics Will Deliver Competitive Advantage   
 

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