Global

Q&A: Raleen Gagnon, ManpowerGroup Solutions

Posted: 01/20/2017 - 03:19

Outsource got together with Raleen at last October's SIG Summit in Carlsbad, California, to hear about some of the key developments in the global labour market - and how procurement departments need to refine their approach to procuring people...


Outsource: Raleen, let’s begin with an introduction… Can you tell our readers what you do at ManpowerGroup?

Digital strategies without the hype: fundamentals for effective implementation

Posted: 01/20/2017 - 00:42

Undoubtedly, digital has huge potential: to fundamentally transform the business operating model; to unlock the “impossible challenge”; to greatly accelerate change; and to intimately connect a company to its customers in real time. However, digital can also expose a company’s inner contradictions, reveal hidden pockets of poor performance, and even lead to perceived core capabilities being seen as critical weaknesses.

The silver bullet: trust in negotiations

Posted: 01/19/2017 - 00:25

Most businesses like to blame failed or protracted negotiations on an inability to reach agreement on the financials, contract terms, legal issues or some other business measure - but after 30 + years of contract negotiations experience, I’ve rarely seen a deal lost on these items. Negotiations are far more likely to falter due to lack of trust, or due to a weak relationship amongst the parties.

Black swans - and the price we're paying today

Posted: 01/17/2017 - 00:20

The sourcing industry has so far had a spectacularly wonderful run. Twenty-five years of constant change, dynamism, technical competencies; business-aligned, people-centric, and bottom-line focused; intrinsically able to deliver on all promises made. As with any journey, bumps and roadblocks are expected. Navigating them painstakingly has created heroes of many an organisation, spilling over benefits into the developing world, and capital markets.

How to minimise massive turnover of IT professionals

Posted: 12/14/2016 - 00:52

The IT and tech sectors have long suffered from an epidemic of high turnover rates, shared by businesses that are great at acquiring, but terrible at retaining, these professionals. Prior research has found that factors such as low job satisfaction, poor organisational commitment and an abundance of alternative jobs on offer globally have contributed to an above-average rate of the movement of talent within these spheres.

TOP TEN: (More) Outsourcing Acronyms

Posted: 12/09/2016 - 21:00

A couple of months back, we published our Top Ten Outsourcing Acronyms – a piece that had been a long time brewing, after we’d initially put out a call for entries the previous year. Well, as seems frequently to be the case with this series, that publication prompted a flood of new submissions, and we’re delighted to be able now to unveil a hilarious – if somewhat potty-mouthed – sequel.

Robots versus humans: creating an economy in a new world

Posted: 12/02/2016 - 20:59

When the House of Commons Science and Technology Committee released its 'Robots and Artificial Intelligence' report last month, it was a much-needed shot of adrenaline, encouraging the government to take seriously the impact of robotics and artificial intelligence on the future UK workforce. However, what was not clear was the focus companies should take in order to be on the upside of the jobs outlook in an increasingly automated world.

To summarise the report:

Emerging market drivers are creating a renaissance in nearshoring tech development

Posted: 12/02/2016 - 20:57

Nearshoring as a way to outsource critical business processes and product development is nothing new to key markets such as software engineering, yet emerging technology, market trends and government mandates are sparking a renewed interest in it as a means to cut costs, enable greater collaboration and provide a competitive edge.

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