Global

Key Considerations in Developing Your Global Real Estate & Facilities Strategy

Posted: 09/17/2019 - 02:19
Key Considerations in Developing Your Global Real Estate & Facilities Strategy
Corporate real estate executives faced with developing a global strategy for real estate and facilities services may find the task daunting. There can be substantial differences between a global strategy and a local or regional strategy. Even seasoned professionals find themselves challenged by the scale and complexities of time and distance.

Innovations in Third Party Management: Bank of Canada & Ontala

Posted: 09/09/2019 - 06:29
Innovations in Third Party Management: Bank of Canada & Ontala

Can you outline why your team embarked on this project and the problem that needed to be solved?

Aligned with the Bank’s vision for being a leading Central Bank, the Bank had an objective to design and implement the Next Generation of its Third Party Risk Management Program informed by best practices and adapted to meet the needs of a central bank.
 

How were things done originally and what was the inspiration to innovate the process?

Forecasting the Fiscal Benefits of Remodeling to Hybrid Hardware Support

Posted: 09/06/2019 - 04:42
Hybrid Hardware Support
As IT leaders have grown to embrace the principles of hardware lifecycle management to contain IT costs, but also to maintain budget agility for sudden-surprise business drivers, more than 50% of the world’s enterprise IT departments are now opting-in to Hybrid Hardware Support models. 
 
To level-set the information shared within this article, there may be two terms that are new to sourcing/procurement readers: 
 

    Soft Skills Make a Real Impact in Supply Chain Management

    Posted: 08/30/2019 - 02:15
    Soft Skills Make a Real Impact in Supply Chain Management
    For what seems like decades now, the conversations around procurement and supply chain management have focused on the themes of innovation and evolution. The function, conventional wisdom suggests, is changing quickly and gaining a new, more prominent position within organizations. You wouldn’t know it to look at job listings. Conduct a quick search and you’ll find that the same skills that powered procurement through years of tactical obscurity are still (apparently) in high demand.

    Innovations in Sustainability: EcoVadis & Avery Dennison

    Posted: 08/26/2019 - 06:18
    Innovations in Sustainability: EcoVadis & Avery Dennison

    Can you outline why your team embarked on this project and the problem that needed to be solved?

    Avery Dennison recognizes that its environmental and social impacts extend beyond its own walls. Led by Mitch Butier, President and CEO, Avery Dennison sets high standards and goals for responsible purchasing practices as part of its overall sustainability vision. Its business philosophy originally started with “first, do no harm,” but then quickly evolved to “become a force for good.”
     

    How to Increase Sales and Loyalty with Omnichannel Payments

    Posted: 08/24/2019 - 02:42
    Once upon a time, call centers only needed to support one channel: the telephone. Fast forward to today and customers have many more channels to engage with an organization, from phone to email, websites, web chat, social media platforms, SMS and more. Call centers and customer service representatives (CSRs) within an organization are often expected to support all these engagement channels, and consumers expect a seamless customer experience no matter which they use.  

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