Global

When the Future You Anticipate Never Arrives: Ensuring Your Expected Outcomes Are Accurate

Posted: 05/10/2019 - 01:33
Today, where machines make decisions, the notion of the “right set of data” becomes a lot harder to understand. This is because machines learn differently than we do. In addition, the rationale for the output that they produce is more difficult to reconstruct. Machines do not have the intuition or the critical reasoning that can help to elevate or discount one data point over another. Input data must be free from bias, representative and as accurate as possible. 
 

Job Burnout

Posted: 05/07/2019 - 01:14
Have you been feeling exhausted, depleted and stressed to the core? Ever feel like you don’t have boundaries between your work life or personal life? Do you feel like you’re sinking, unable to meet constant demands, and are starting to have zero motivation? If you’ve said yes to any of those questions to any degree, you may be experiencing job burnout. Let’s take a closer look as to what exactly job burnout is, identify causes, and examine ways to quell the symptoms before they take you down. 
 

A MSP Service Delivery Model Based on Design Thinking

Posted: 05/02/2019 - 23:52
A traditional managed service provider (MSP) solution’s plan begins with analyzing the prevailing business constraints in a talent supply chain and then addresses the standard set of program issues using a well-worn solutions playbook. However, this leads to a tactical “one shoe fits all” approach to service delivery, generally resulting in only marginal improvements in a client’s contingent workforce program and is usually limited to operational (i.e., tactical) program features. 
 

Get “360” Feedback from Key Suppliers, Partners and Customers to Up-Level and De-Risk Your Relationships

Posted: 04/30/2019 - 00:45

As a business leader you get 360s, so why doesn’t the business you lead?

Individually, you benefit from 360s exposing blind spots and unintended consequences of your “default” way-of-being. Your company has blind spots and default ways-of-being, too…and they undermine the success of critical relationships with outsourcing providers, product and channel partners, and anchor customers – the vital “360” space around your company. 

BPOs Can Make Robots Even Smarter with Content IQ Skills

Posted: 04/29/2019 - 02:07
Business process outsourcing (BPO) organizations are in a unique position to move clients into the digital age and address the ever-changing demands of their industry. BPOs implement a mix of technologies to improve processes and provide unimagined ways to enhance the work environment, customer interactions and the way they do business. 
 

Employee Immobility: Getting Talent to Move in a Tightening Market

Posted: 04/24/2019 - 06:50

Today’s labor market is tight. At the start of 2019, the U.S. economy had seen the longest run of job growth since 1969 and the current unemployment rate is still holding steady at about four percent. Year-over-year wage growth is also the strongest it’s been in a decade. The robust economy has shaped an ideal market for employees, where the demand to fill open positions is outpacing the supply of talent. You’d think employees would look at this as an opportunity to shop their talent to the highest bidder, right? But are workers actually looking to move on?

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